Privacy Policy

Last updated: February 21, 2026. Effective date: February 21, 2026.

1. Introduction

tenure.ie is committed to protecting your personal information and handling data in a transparent, secure manner. This policy explains what we collect, why we collect it, and how we use it in the context of tenancy and rent collection operations.

2. Information We Collect

We collect information you provide directly, plus data needed to operate payment and tenancy workflows.

  • Contact details such as name, email, and phone number.
  • Account credentials and authentication metadata.
  • Payment-related details necessary to process transactions securely.
  • Tenancy records and property configuration data entered by account users.

3. How We Use Data

We use data to provide core services, improve product reliability, reduce fraud risk, and meet legal obligations relevant to property and payment operations in Ireland.

Account Operations

Onboarding, support, tenancy records, and notification delivery.

Security and Compliance

Monitoring abuse, enforcing policies, and meeting legal requirements.

4. Data Sharing

We share data only when necessary: with payment processors, service providers acting on our behalf, and authorities when legally required. We do not sell personal data.

5. Security Measures

tenure.ie uses technical and organizational safeguards, including encryption in transit, strict access controls, and activity logging. No online platform can guarantee absolute security, but we continuously review and strengthen controls.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, erase, or restrict use of your personal data. You may also request data portability where applicable.

7. Contact Us

Questions about this policy can be sent to privacy@tenure.ie.

tenure.ie Data Protection Team
Dublin, Ireland

8. Analytics & Cookies

tenure.ie uses optional analytics only after explicit opt-in. Analytics is disabled by default and can be withdrawn at any time through Cookie settings.

  • Lawful basis: consent for non-essential analytics storage and measurement.
  • Consent refresh: choices are renewed every 6 months.
  • Device-level override: you can exclude analytics on a specific device.
  • Stable identifier: after consent, an anonymous local identifier is used for aggregate analytics continuity and rotates after its retention window.
  • Data minimisation: analytics events do not include names, email addresses, phone numbers, IBANs, or free-text form content.

For full cookie and storage details, see our Cookie Policy.